Why our Customers keep coming back to Alec’s

When it comes to buying a new sofa, trust matters. Anyone can throw up a flashy website with shiny pictures and too-good-to-be-true prices, but what people really want to know is whether the company behind it delivers on their promises. At Alec’s we are proud to say that 94% of our customers recommend us, with hundreds of glowing reviews that prove we do things properly.

Service that goes the extra mile

Alice left us a review that summed it up perfectly: “Amazing service, excellent communication and super after service. Same day delivery and exceptional quality, not to mention a fraction of the price of the high street stores.”

That is what we are about. No gimmicks, no long waits, no daft hidden extras. Just proper service from start to finish. You choose your sofa, we sort delivery, and before you know it you are sitting down in comfort.

A warm welcome every time

We are not a showroom full of sales tricks. We are a mill in Bolton, where people are greeted with a smile and shown around without any pressure. Ian put it better than we ever could in his review: “Welcomed into the mill by the very friendly Alec and his wife who were more than happy to show me round. Lots of choice for all budgets. Settled on beautiful leather electric recliners, delivered the day after by very friendly respectful guys. You can save thousands at Alec’s not just hundreds. Don’t waste time going anywhere else.”

That is what sets us apart. A genuine welcome, sofas for every budget, and savings that keep money in your pocket.

Honest, fair and friendly

We know what people are looking for when they come to us. They want sofas that are good quality, not cheap and nasty. They want fair prices and a team who will look after them. Diane said it simply in her review: “Fabulous friendly service, nothing was too much trouble and fair price for goods. Fantastic place.”

That is what matters. You do not need the cheapest sofa in the country if it falls apart in a year. You need value. Proper sofas at prices that make sense.

Quick and stress free

For plenty of our customers the difference is in the little things. Like Lee said after his visit: “Came in, told him my budget and what style, took me straight to one and we bought it. A couple of days later they delivered and took our old one away. The whole team were fantastic.”

That is what people appreciate. You do not want weeks of waiting or hassle with couriers. You want the sofa you chose, delivered quickly, and the old one taken away. Sorted.

Why reviews matter

Hundreds of people across Manchester, Bolton, Bury, Wigan, Rochdale, Oldham, Stockport, Warrington and Liverpool have already found out what we are about. They come in, they sit and test the sofas for themselves, they see the savings compared to the high street, and they leave knowing they have got real value. That is why our reviews are full of phrases like “exceptional quality”, “fraction of the price”, “fantastic team” and “friendly service”. Read our reviews on Facebook: https://www.facebook.com/alecs3piecesuites/reviews

Who are you going to visit?

So the question is, who are you going to visit when you are ready to buy your next sofa? At Alec’s you can sit on them, test them, and know what you are getting. Do not make the mistake of buying online without trying it out first. Comfort and build quality are what make a sofa last. Buying blind might look like a bargain but more often than not it turns into an expensive regret.

Come and see why hundreds of customers across the North West recommend us. Alec’s is the place for proper sofas, proper savings and proper service.